Student engagement should be paramount in any lesson plan, but for all the effort we put in as English language teachers, there are those shy students who will avoid eye…
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Charlotte Kerns is the Director of Studies at New College Group, an English language school with centres in Manchester and Liverpool. She obtained her CELTA in Italy in 2001, fell in love with teaching and since becoming TEFL qualified has enjoyed teaching learners from many countries at all levels. Her varied teaching experiences mean she understands the importance of creative learning inside and outside of the classroom.